Returns & Exchanges

At Breck's Canada, we stand behind our products with a lifetime guarantee; if you are not satisfied with your purchase, we will provide a replacement or a full credit to your account. Our goal is to ensure your garden thrives with the highest quality bulbs and perennials delivered directly to your door.

Return Process

  • 1.
    Contact Customer Service

    Reach out to our gardening experts via our online contact form or phone to initiate your return or report a product issue.

  • 2.
    Provide Order Details

    Include your order number and photos of the plants or bulbs if they arrived damaged or failed to grow as expected.

  • 3.
    Receive Authorization

    Once reviewed, our team will provide a return authorization or process a credit or replacement according to our Lifetime Guarantee.

  • 4.
    Final Resolution

    Replacements will be shipped during the next appropriate planting season, or a credit will be applied to your account for future use.