Returns & Exchanges
At Breck's Canada, we stand behind our products with a lifetime guarantee; if you are not satisfied with your purchase, we will provide a replacement or a full credit to your account. Our goal is to ensure your garden thrives with the highest quality bulbs and perennials delivered directly to your door.
Return Process
- 1.Contact Customer Service
Reach out to our gardening experts via our online contact form or phone to initiate your return or report a product issue.
- 2.Provide Order Details
Include your order number and photos of the plants or bulbs if they arrived damaged or failed to grow as expected.
- 3.Receive Authorization
Once reviewed, our team will provide a return authorization or process a credit or replacement according to our Lifetime Guarantee.
- 4.Final Resolution
Replacements will be shipped during the next appropriate planting season, or a credit will be applied to your account for future use.
